How to delete your account
Option 1 — In the app
- Open the app and sign in.
- Go to Settings › Account.
- Tap Delete account and confirm.
Option 2 — By email (no app needed)
- Email [email protected] with the subject “Account deletion request”.
- Include the app name and the email address or username associated with your account.
- Send it from the email address on the account, so we can verify that the request is yours.
- We will confirm receipt, may ask for additional verification, and complete deletion within 30 days. You’ll receive a confirmation email when it’s done.
What we delete
- Your account and profile information (name, email, phone number, profile photo).
- Content you created, such as listings, photos, saved items and reviews.
- Messages you sent, removed from your account (recipients may keep their copy of conversations).
- Device identifiers, push tokens, preferences and usage data linked to your account.
What we may keep, and for how long
- Transaction and payment records — kept as long as required by tax, accounting and other laws, typically up to 7 years.
- Records needed for safety and legal reasons — such as information about fraud, abuse or ongoing disputes, kept only as long as necessary.
- Backups — residual copies in encrypted backups are overwritten within 90 days.
- Aggregated or anonymized data that can no longer identify you.
Deleting some data without deleting your account
You can delete individual content (such as listings or photos) directly in the app, or email [email protected] to ask us to delete specific data while keeping your account.
Good to know
- Deleting the app from your phone does not delete your account.
- Subscriptions are billed by Apple or Google and must be canceled in your App Store or Google Play account settings.
- Account deletion is permanent and cannot be undone.
For more information, see our Privacy Policy.